Shipping Policy — Miss Mess Jewelry

Last updated: November 23 2025

Order Processing

All orders are processed within 1–3 business days.
Orders are not processed, shipped, or delivered on weekends or official holidays in Albania.
During high-volume periods or product launches, processing times may be slightly extended. If significant delays occur, we will notify you via email.

Shipping Rates & Delivery Areas

Miss Mess Jewelry ships from Albania to customers within Albania and throughout the European Union.

Shipping Within Albania

• Free Standard Shipping for all orders.

• Estimated delivery time: 1–3 business days.

International Shipping — European Union

Shipping fees vary based on current postal service rates and will be calculated at checkout.
Estimated delivery time: 7–15 business days, depending on destination and carrier.

Customers are responsible for any customs duties, VAT, or import taxes that may apply in their country.

Order Tracking

Once your order is shipped, you will receive a confirmation email with your tracking number.
Please allow up to 24 hours for the tracking information to update.

Customs, Duties & Taxes

For EU shipments, customs fees are typically minimal; however, any taxes, duties, or import charges imposed by the destination country are the responsibility of the customer.

Shipping Delays

Delivery may be delayed due to customs processing, postal service backlogs, weather conditions, or other factors beyond our control.
If your order is experiencing a significant delay, please contact us for assistance.

Lost, Stolen, or Damaged Packages

Miss Mess Jewelry is not responsible for packages lost or stolen after the carrier marks them as delivered.
If your package is damaged during shipment, please retain all packaging and contact the carrier directly to file a claim. We can assist you if needed.

Incorrect Shipping Information

Please ensure your shipping details are accurate at checkout.
We are not responsible for delays or lost packages due to incorrect addresses provided by the customer.
If you need to update an address, contact us immediately — we can only make changes before the order is shipped.

Returned Packages

If a package is returned to us due to an undeliverable address or failure to pick it up from the carrier, reshipping fees may apply.

Contact Us

For any questions regarding shipping or order status, you can reach us at:

Miss Mess Jewelry
Email: shop@missmessjewelry.com
Phone: +355682441830
Address: 1015 Tirana, Albania